Concessionary Fares Scheme survey launched

The Department for Infrastructure (DFI) is seeking the views of older people and disabled people about the Concessionary Fares Scheme in Northern Ireland. The results of this survey will be used to help measure the impact of the Scheme.

Imtac has assisted the Department and Northern Ireland Statistics and Research Agency (NISRA) to develop the survey. There are some questions in the survey that do not reflect IMTAC’s social model ethos. However the Committee realises that in order for the results of this research to be comparable with other Government research and to inform the Department, they need to be asked, and we would encourage you to complete this questionnaire. It should take no longer than 10 minutes to complete.

Please complete the survey online by clicking the following link:

If you require the a copy of survey by e-mail or post  or in an alternative format such as a large print version of the survey, please contact Sean Coulter on 028 90540109 or by emailing

We appreciate, however, that filling in the survey may be difficult for some people.  To assist you, Imtac can help you complete the survey over the telephone.  If you would like to complete the survey this way please contact Michael Lorimer on 028 9072 6020 (please leave a message on the answerphone if no-one is in the office and Imtac will get back to you as soon as possible).  Alternatively email  If you are part of a larger group or organisation Imtac would be happy to arrange a meeting to help your members complete the survey.  Please contact Michael Lorimer if you would like to arrange this.

The closing date for the survey is Thursday 10th October 2019.

As an organisation of disabled people and older people Imtac is very much aware of the value of the Concessionary Fares Scheme to disabled people and older people as well as the difficulties some people have with the Scheme. It is important that your voice is heard and the Committee would encourage everyone to take part.